Privacy Policy
Effective Date: May 1, 2026
Your privacy matters. This policy explains what information we collect, how we use it, and how we protect it.
Our Commitment: We do not sell your information. We do not share your information with brokers, freight networks, or any party adverse to your interests. Your case details are treated as confidential.
Contents
1. Information We Collect
Contact Form Submissions
When you submit a form on this website, we collect the information you provide, including your name, company name, email address, phone number, and the details of your situation.
MC / DOT Numbers
We collect your MC number and DOT number when provided. This information is used solely to review your carrier authority and assess your situation.
Company Information
We collect information about your trucking company, including company name, operating state, fleet size, and other details relevant to your case.
Uploaded Documents
When you upload documents through our website, we collect and store those files to support your case review. This may include rate confirmations, BOLs, PODs, emails, text screenshots, and other evidence.
Phone, Email, and Text Consent
When you submit a form and consent to be contacted, we collect your phone number and email address for the purpose of reaching out to discuss your situation. You may opt out of communications at any time.
Website Analytics
We may collect non-personally identifiable information about how you use our website, including pages visited, time on site, browser type, and referring URL. This information is used to improve our website.
2. How We Use Your Information
Case Review
We use your information to review your carrier situation, assess the type of report or issue you are facing, and determine whether and how we can help.
Consultation Scheduling
We use your contact information to schedule and conduct your $99 consultation call.
Communication
We use your phone number and email address to communicate with you about your case, provide updates, and respond to your questions.
Service Delivery
We use your information to prepare responses, organize evidence, develop strategy, and deliver the consulting services you have engaged us for.
Attorney Affiliate Referrals
If you request or consent to legal escalation, we may share relevant case information with attorney affiliates across all 50 states for the purpose of facilitating a referral.
Payment Processing
We use your information to process consultation fees and service fees. Payment information is handled through secure third-party payment processors.
4. Data Security
We implement reasonable technical and organizational security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information. By submitting information through this website, you acknowledge and accept this inherent risk. In the event of a data breach that affects your personal information, we will notify you as required by applicable law.
5. File Uploads
Documents you upload through our website are stored securely and used only for the purpose of reviewing and supporting your case. We do not share uploaded documents with brokers, freight networks, or any party adverse to your interests. Uploaded documents may be shared with attorney affiliates if you request legal escalation. You may request deletion of your uploaded documents at any time by contacting us directly.
6. Information Sharing
We do not sell your personal information to third parties. We do not share your information with brokers, freight networks, carrier vetting databases, or any party that could use it against your interests. We may share your information with: (a) attorney affiliates when you request or consent to legal escalation; (b) service providers who assist us in operating our business, under confidentiality obligations; (c) law enforcement or regulatory authorities when required by law. We will always notify you before sharing your information with attorney affiliates.
7. Your Choices
You have the right to access the personal information we hold about you. You have the right to request correction of inaccurate information. You have the right to request deletion of your information, subject to our legal obligations. You may opt out of marketing communications at any time by contacting us or using the unsubscribe link in any email we send. To exercise any of these rights, contact us at info@freightguardian.com or 267-918-9230.
8. Data Retention
We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. If you choose not to move forward after a consultation, we may retain your basic contact information and case summary for a reasonable period in case you return. You may request deletion of your information at any time.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy, want to access or delete your information, or want to opt out of communications, contact us:
The FreightGuardian is not a law firm and does not provide legal advice. We are consultants hired to represent carriers in pre-legal dispute resolution and reputation defense matters. This is a step before legal action. Attorney affiliates are available across all 50 states when legal escalation is appropriate. Information received from this website is not to be construed as legal advice.