Terms of Use

The FreightGuardian provides consulting, reputation defense support, documentation review, response preparation, dispute strategy, and pre-legal carrier advocacy. We are hired as consultants to represent carriers before legal action may be necessary. Our services are designed to help carriers organize facts, prepare professional responses, and pursue resolution through non-legal channels. We do not file lawsuits, appear in court, or provide legal representation of any kind.

The FreightGuardian may refer clients to attorney affiliates across all 50 states when legal escalation is appropriate. Any attorney-client relationship formed through such a referral would be entirely separate from The FreightGuardian and subject to that attorney's own engagement agreement, fee structure, and professional obligations. The FreightGuardian does not control, supervise, or guarantee the services of any attorney affiliate. Referrals are made as a courtesy and do not create any obligation on the part of The FreightGuardian or the referred attorney.

Clients are responsible for providing truthful, accurate, and complete information. The FreightGuardian does not support false claims, harassment, threats, intimidation, or misuse of the service. By engaging The FreightGuardian, you represent that all information you provide is truthful to the best of your knowledge. Providing false information, submitting fabricated documents, or using our services to harass or threaten any party is grounds for immediate termination of services without refund and may expose you to legal liability.

The initial consultation fee is $99. If The FreightGuardian determines it can help and the client moves forward with services, the $99 consultation fee may be credited toward the service fee. Fees vary by matter. There is no one-size-fits-all pricing because every report, broker dispute, and carrier situation is different. All fees beyond the initial consultation will be disclosed and agreed upon before any additional work begins. The $99 consultation fee is non-refundable if the consultation takes place, regardless of whether the client chooses to move forward.

The FreightGuardian treats client information as confidential. We do not share your information with brokers, freight networks, or any party adverse to your interests. We may share information with attorney affiliates when you request escalation support, and with service providers necessary to operate our business. We cannot guarantee absolute security of online communications. By submitting information through this website, you acknowledge that internet communications carry inherent security risks.

The FreightGuardian is not responsible for indirect damages, lost loads, lost profits, lost contracts, or third-party platform decisions. If a broker chooses not to work with you, if a report remains visible, if a DNU label is not corrected, or if any third-party platform makes a decision that affects your business, The FreightGuardian is not liable for those outcomes. Our liability is limited to the fees actually paid for services rendered. We are consultants, not guarantors. We do our best work on your behalf, but we cannot control what brokers, freight networks, or third-party platforms decide to do.

Users may not misuse this website, submit false information, attempt unauthorized access, or use the site for unlawful purposes. You agree not to use this website to submit fraudulent information, impersonate another carrier, attempt to access systems or data you are not authorized to access, or engage in any activity that violates applicable law. Misuse of this website may result in termination of access and may be reported to appropriate authorities.

The FreightGuardian reserves the right to update these Terms of Use at any time. Changes will be posted on this page with an updated effective date. Continued use of this website or our services after changes are posted constitutes acceptance of the updated terms. We encourage you to review these terms periodically.